SP Industries 935 Mearns Rd, Warminster, PA, USA +1-800-523-2327 +1-215-672-7800

Freeze Dryers .. Pharmaceutical Lyophilizers .. Chillers .. Centrifugal Concentrators .. NMR & EPR Consumables .. Laboratory Glassware & Equipment .. Glassware Washers .. Thermal Management Systems .. Solvent Evaporators .. Sample Coolers .. Automated Loading & Unloading Systems .. Spectroscopy Supplies .. Custom Glassware & Repairs .. Hygrometers .. Hydrometers .. Calibration Services .. Products for Daily Living .. Environmental Stability Rooms .. Vial Handling Equipment

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SP Industries' Privacy Policy

SP Industries thanks you for choosing to visit this website. We value your privacy and assure you we will do our best to see it is preserved.

• We collect data to determine the number of "hits" our pages receive.

  This data is not personally identifiable in any manner. We collect this information to ensure we present the data of most value to our visitors.

• We collect browser, operating system, and session origin data.

  The goal of this website is to provide useful information which can be read by anyone capable of browsing the internet. We must balance that goal against the use of formatting which will enhance the presentation and utility of the data provided. Not all browsers and operating systems display and print web pages in the same manner.

  We review the data we collect to ensure our website provides the greatest utility to the greatest number of visitors while still allowing everyone access to all public information.

• We collect the data you provide when you submit one of our forms.

  We use this data in order to service your request. We may share this information among different groups within SP Industries in order to better respond to your needs. We may use this information to provide notifications we feel may be of interest to you. We do not send unsolicited mass e-mail (spam).

• If you have requested a billing to a credit card we will share only the information necessary to effect the billing. Where we have arranged special corporate room rates we will share only the information necessary to insure you receive the lower rate during your stay.

• No personally identifiable data is shared with any party external to SP Industries except as noted above.

• We use third-party e-mail services for our newsletter broadcasts and these services use tracking tags to provide metrics such as percent opened, percent blocked or bounced, and click-through rates.

  The results of this tracking allow us to better judge our focus on your needs. Information on opened e-mail is supplied only in aggregate and is not personally identifiable. E-mail addresses which are bounced or blocked are provided individually so we may remove them from our mailing list. Your e-mail address and the results of our mailings are neither sold nor shared with any party external to SP Industries.

  We do not use tracking tags in our personal e-mail correspondence.

• We use "Opt-In" for our e-mail and phone contacts.

  If you do not specify a method of contact when submitting a request we will use the method we feel is most appropriate to your immediate need.

  You are given the option when submitting a form to choose to receive updates about our products and services on a periodic basis. This is known as "opt-in". You must request that we add you to our mailing list.

  You may change your decision to receive our mailings and "opt-out" at any time as noted below.

• You may review and amend your personal data.

  You may change your contact preferences by submitting a Request for Contact Preferences Update.

  Contact information and opt-in/opt-out choices recorded for you may be reviewed by submitting a Request for Personal Data Review.

  Be sure to include your full name, company, a current phone number, and any email addresses which may be relevant. This will help us locate your information.

• Your data is held confidential once it is received by SP Industries.

  Your information is available only to personnel who are responsible for responding to your immediate request or subsequent follow-up.

• Information you submit using one of our online contact forms travels to us as ordinary email and is not encrypted.

  The risk is extremely small that any such e-mail would be intercepted and read by a third-party but the risk is not zero. You should never submit information which you feel is sensitive or confidential unless you are willing to assume this risk.

  If you wish to send us data but not via plain text e-mail, submit a Request for Alternative Method of Contact. Give us only the minimum amount of information required for us to respond.